Third-party hotel management · Since 2006

Hotel management that grows guest loyalty and owner returns

Since 2006, DPNY Hospitality has managed branded hotels for owners, lenders and investors across the United States. Today we run six hotels in five states under Hilton, Marriott, Choice and Best Western flags, and a Crowne Plaza transformation is under way.

2006Managing hotels since
6Hotels in 5 states
1,300+Rooms under management
+119%GOP growth at DoubleTree Dearborn
Flags we operate
  • Hilton
  • Marriott
  • Choice Hotels
  • Best Western
  • IHGcoming soon

Why owners choose DPNY

A third-party hotel management company that thinks like an owner

Proven results

GOP up 119% at DoubleTree Dearborn and 80% at Best Western Green Valley. Sheraton Suites Elk Grove ranked 5th of all Sheratons in North America.

Operators at the top

Our leaders have run Hilton, Marriott, Sheraton, Hyatt and IHG hotels, including 17 years as a general manager. They have stood where your GM stands.

Full-service to select-service

We run a 385-room airport DoubleTree, a 347-room DoubleTree with 16,000 sq ft of meeting space and an 82-room Hampton Inn. We know both P&Ls and what drives each.

Five brand families

Working relationships with Hilton, Marriott, Choice, Best Western and IHG help with franchise approvals, PIPs and conversions.

Senior attention

Finance, revenue, sales, engineering, HR and legal sit in one corporate office in Romulus, Michigan, and support every hotel directly.

About DPNY

A hotel management company built by operators

DPNY Hospitality was founded in 2006 by Dilip Hari, who spent his career in senior roles with InterContinental Hotels Group and the Oberoi Group across North America, Asia-Pacific, the Middle East and Africa.

Today our corporate team runs full-service, all-suite and select-service hotels from our office in Romulus, Michigan, near Detroit Metropolitan Airport. The people who manage your hotel have run Hilton, Marriott, Hyatt and IHG properties themselves, many as general managers.

We work for the owner. That means brand standards met, costs under control, and reporting that tells you how the asset is performing without needing a translator.

We serve: institutional lenders · investment groups · individual hotel owners

Guest satisfaction

Every department is measured against the guest scores your brand tracks.

Associate development

Training and HR programs that grow managers from inside the hotel.

Owner returns

Revenue, cost and capital decisions made with the asset's value in view.

Transparency

Budgets, forecasts and monthly results shared openly with ownership.

Our hotels

Six hotels in five states, and a seventh on the way

From a 385-room DoubleTree at JFK Airport and a 347-room DoubleTree with 16,000 sq ft of meeting space to select-service hotels in Kansas and Arizona.

Hilton · DoubleTree

DoubleTree by Hilton Detroit-Dearborn

Dearborn, Michigan

Full-service hotel with a large ballroom, recently upgraded rooms and expanded dining. Ranked #70 of all DoubleTree hotels in North America.

Rooms
347
Meeting space
16,000 sf
Visit hotel website
Marriott · Sheraton

Sheraton Suites Chicago Elk Grove

Elk Grove Village, Illinois (Chicago O'Hare)

All-suite hotel minutes from O'Hare International Airport, with 8,000 sq ft of meeting space. Ranked #5 of all Sheraton hotels in North America.

Suites
255
Meeting space
8,000 sf
Visit hotel website
Hilton · DoubleTree

DoubleTree by Hilton New York JFK Airport

Jamaica, New York (JFK Airport)

Full-service hotel serving air crews, transit guests and business travelers at JFK International Airport.

Rooms
385
Segment
Full service
Visit hotel website
Hilton · Hampton

Hampton Inn Junction City

Junction City, Kansas

Select-service hotel delivering Hampton's clean, fresh and friendly standard. Hilton Wall of Fame award recipient year after year.

Rooms
82
Segment
Select service
Visit hotel website
Best Western

Best Western Green Valley

Green Valley, Arizona

Serving Green Valley and travelers on the I-19 corridor south of Tucson with consistent comfort.

Rooms
105
Segment
Midscale
Visit hotel website
Choice · Quality Inn

Quality Inn Hotel & Suites Phoenix

Phoenix, Arizona

Reliable comfort and value in the Phoenix market.

Rooms
152
Segment
Midscale
Visit Choice Hotels
IHG · Crowne Plaza · Coming soon

Soon to be Crowne Plaza Romulus

Romulus, Michigan (Detroit Metro Airport)

A complete transformation has begun. Our next full-service hotel, close to DPNY's home office.

Status
Transformation under way
Brand
IHG Hotels & Resorts

Property-specific booking details will be added after the conversion is complete.

Results

Proven results for hotel owners

Revenue and profit growth across full-service, all-suite and select-service hotels. Figures are pre-pandemic results reported by DPNY Hospitality.

Case study · Acquired 2013

DoubleTree by Hilton Detroit-Dearborn

The hotel: a 347-room full-service DoubleTree with a large ballroom and 16,000 sq ft of meeting space, serving Dearborn and the Detroit market.

What we did: took over management at acquisition in 2013, upgraded the guest rooms, expanded the dining offer and rebuilt the revenue and cost strategy.

The result: gross operating profit more than doubled, and the hotel ranked 70th of all DoubleTree hotels in North America.

Gross operating profit+119%
2012 · $1.66M
2019 · $3.63M
Room revenue+54%
2012 · $5.97M
2019 · $9.16M
Total revenue+52%
2012 · $7.82M
2019 · $11.89M

Acquired 2015 · Renovated 2016–17

Sheraton Suites Chicago Elk Grove

255 suites · 8,000 sq ft meeting space · Ranked #5 of all Sheraton hotels in North America

Gross operating profit+22%
2018 · $1.28M
2019 · $1.57M
Total revenue+7%
2018 · $6.98M
2019 · $7.47M

2018 was the first full year after renovation.

Acquired 2006

DoubleTree by Hilton New York JFK Airport

385 rooms · full year 2012 vs. 2011

Total revenue
$20.3M
+19%
Occupancy
85%
+5%
ADR
$147.60
+9%
RevPAR index
94.4
+4.6 pts
NOI before FF&E reserve
$5.27M
+80%

DPNY management since 2013

Hampton Inn Junction City, Kansas

82 rooms · Hilton Wall of Fame award, year after year

Gross operating profit+44%
2014 · $0.42M
2019 · $0.60M
Total revenue+13%
2014 · $1.75M
2019 · $1.98M

DPNY management since 2013

Best Western Green Valley, Arizona

105 rooms

Gross operating profit+80%
2014 · $0.65M
2019 · $1.18M
Total revenue+62%
2014 · $1.64M
2019 · $2.65M

GOP: gross operating profit. NOI: net operating income. RevPAR index compares a hotel's revenue per available room with its competitive set (100 = fair share).

Services

Full-service hotel management, from takeover to exit

Each service is something we do every day at our own hotels. For each one: what we do, and what you get as the owner.

Operations

Hotel operations

Daily management of every department to brand standard. You get steady guest scores, clean brand audits and a general manager who answers to you.

Revenue

Revenue & yield management

Daily pricing across brand.com, OTAs and group channels, with demand forecasting. You get a revenue strategy focused on growing RevPAR index and market share.

Finance

Finance & accounting

Budgeting, forecasting, payables and monthly close. You get clear owner reporting, lender-ready financials and no surprises.

Acquisitions

Acquisitions & conversions

Due diligence, underwriting support, brand conversions and repositioning. You get an operator's view of the deal before you close.

Asset

Asset management

Capital planning, PIP oversight, brand negotiations and performance benchmarking. You get a plan to protect and grow the value of the hotel.

People

Training & human resources

Hiring, onboarding and training programs that build a service culture. You get lower turnover and managers promoted from within.

STEP 1 · BEFORE DAY ONE

Takeover

  • Operating and capital review
  • Brand, licence and vendor transfer checklist
  • Staffing plan and payroll transition
STEP 2 · FIRST 90 DAYS

Stabilize

  • Revenue strategy reset and channel audit
  • Cost review by department
  • Guest-score action plan
STEP 3 · ONGOING

Grow

  • P&L tracked against budget and last year
  • Market-share and revenue reviews
  • Capital and PIP planning

Food & beverage

Hotel F&B that elevates every stay and earns its keep

Restaurants, bars, banquets and catering are run as profit centers, not amenities.

16,000 sq ft

of meeting and banquet space at DoubleTree Detroit-Dearborn alone.

Restaurant & bar

Concept, menu and staffing built for the hotel's guest mix and local market.

Banquets & catering

Group and event sales tied to the hotel's overall revenue strategy.

Menu engineering

Recipe costing and menu design that lift average check and margin.

Cost control

Food and beverage cost, labor scheduling and inventory reviewed every period.

Leadership

Run by operators who have managed Hilton, Marriott and IHG hotels

Executive leadership

DH
Dilip HariFounding Member & CEO

Senior roles at InterContinental Hotels Group and the Oberoi Group across four continents.

WK
Woo Chan KimCorporate Vice President

20+ years with Marriott, Sheraton and Hyatt, 17 of them as a general manager.

PH
Pooja HariGeneral Counsel

Leads legal and the strategic development of hotel portfolios. J.D., New England School of Law.

MM
Mattie McNeilDirector of Finance & Accounting

Hotel finance and accounting leadership, mostly with Marriott.

MS
Mimi Sion, CHACorporate Director of Sales & Marketing

About 35 years in hospitality with IHG, Hilton and Marriott.

SD
Sandra DieannaDirector of Human Resources

30+ years in training and HR; guest professor at Michigan hospitality programs.

Corporate team

DA
Debra AppersonRevenue Manager

Room and rate inventory, pricing and sales strategy across the portfolio.

JM
John MartillaDirector of Engineering

35+ years with Hilton and Marriott in engineering, projects and quality assurance.

AN
Adam NelsonAccounts Payable Manager

15 years with Marriott and Hilton, from front desk to revenue and accounting.

Careers

Grow your hotel career with DPNY

Some of our corporate leaders started at the front desk. We hire for hotel and corporate roles in Michigan, Illinois, New York, Kansas and Arizona.

Ask about open roles

Questions owners ask

Hotel management FAQs

What does a third-party hotel management company do?

We run the hotel day to day on the owner's behalf: operations, sales, revenue management, accounting, hiring and training, and meeting brand standards. The owner keeps the asset; we are accountable for its performance and report on it regularly.

What results has DPNY delivered for owners?

At DoubleTree by Hilton Detroit-Dearborn, gross operating profit grew 119% from 2012 to 2019. At Best Western Green Valley, GOP grew 80% from 2014 to 2019. Sheraton Suites Chicago Elk Grove ranked 5th of all Sheraton hotels in North America, and Hampton Inn Junction City received Hilton's Wall of Fame award year after year. See our results.

Which hotel brands does DPNY manage?

We currently operate DoubleTree by Hilton, Hampton Inn, Sheraton, Quality Inn and Best Western hotels, with a Crowne Plaza (IHG) in development. We also support brand conversions and repositioning.

Where does DPNY operate?

Our corporate office is in Romulus, Michigan, near Detroit Metropolitan Airport. We manage hotels in Michigan, Illinois, New York, Kansas and Arizona, and take on hotels across the United States.

Do you work with lenders and investment groups?

Yes. We work with institutional lenders, investment groups and individual owners, including support with due diligence, acquisitions and asset management.

How do you report to owners?

Owners receive regular reporting on the P&L against budget and last year, revenue and market share, and capital projects. Our finance team reviews budgets, forecasts and cash flow with each general manager.

How does a management takeover work?

We start with an operating and capital review, then handle brand, vendor and staffing transitions before day one. The first 90 days focus on revenue strategy, cost control and guest scores.

Contact

Talk to us about your hotel

Owners, lenders and investors: tell us about your hotel and a member of our leadership team will reply.

Phone+1 734-721-3315
Corporate office31500 Wick Road
Romulus, MI 48174
Guests

For reservations, please contact the hotel directly through its brand website.